The New Consumer Contract, with Erich Joachimsthaler of VIVALDI

Today’s guest is Erich Joachimsthaler, VIVALDI CEO and author of The Interaction Field (among others). Since his time at university, Erich has spent his career chasing the intangible value of a brand, far beyond sentimentality and logo recognition. In his latest book, Erich lays out the true intangible value brands can leverage — new digital business models that go beyond delivering great products and services. He shared why brands must enter into a new “Customer Contract” with consumers, one in which they work to solve problems faced by society, not the market.

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Light at the End of the Tunnel: How Dark Stores and Micro-Fulfillment Centers are Revolutionizing the Retail Supply Chain

As the well-worn proverb says, “necessity is the mother of invention,” the pandemic hit retail spaces particularly hard, pushing consumers to use ecommerce more as social and safety protocols increased. While there may be more stores open now, shoppers have found that the convenience and speed when ordering items online is invaluable even long after the protocols have gone.

To take advantage of this, retailers have turned parts or all of their spaces into “dark stores,” which act much the same way a warehouse or fulfillment center would. The opportunity then arises for retailers to not only leverage a wealth of direct consumer data from these types of transactions, but also provide greater personalization and localization services. This itself sets off a bevy of offers and angles from which to engage their customers.

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Pulse Issue 11

The Claw IS the Law: Alcohol Trends Leading up to 2020

November 2019

According to drinks market analysts ISWR, global alcohol consumption has declined by 1.6 percent, especially in sectors such as wine and beer. Spirits and other specialty drinks are on the rise, however, and IWSR actually predicts 5 percent growth in the industry over the next three years. The takeaway? Like in so many other industries, disruptors are embracing change and taking over markets that have grown stale with sameness – and they’re doing so at a time when consumers are both seeking and facing constant change. Read on to discover more about these disruptor brands and shifting consumer trends in the alcohol space.
Analysts predict that the hard seltzer market will quintuple in size to $2.5 billion by 2021. All that is impressive, but the real standout stat is that about 75 percent of the segment’s 200 percent growth in the past year has come from just one month: July of 2019. So the question in this edition of AdRoll’s Unrolling is: how did the White Claw brand erupt out of nowhere to create a movement?
Almost every major brewer and spirits producer has jumped onto the hard seltzer production game. Not only are they popular with a large portion of the Millennial market, but these types of drinks appeal to consumers across ethnic categories.
Beverage Dynamics’ 2019 State of the Industry Survey painted a diverse picture. Some topics consumers and brands aligned on: the use of cans; the popularity of brown spirits and rosé wine; a slowdown in craft beer; premium everything; the rise of tequila; Ready-to-Drink (RTDs); private label; single-barrel; “healthy” alcohol; and the ubiquity of Tito’s vodka.
Thanks to a few legal loopholes (along with some recent legal wins) online alcohol brands such as Haus, Empathy Wines, and One/Vodka (owned by Pernod Ricard) are beginning to create a new growth playbook using D2C tactics.
Millennials spend less money on alcohol than previous generations, according to a NerdWallet analysis of a 2017 Bureau of Labor Statistics' Consumer Expenditure Survey. In an attempt to win millennials over, some brands are marketing their alcohol as wellness drinks, from "wellness beers" meant for athletes, to paleo-friendly and keto-friendly natural wines. An artisanal mezcal brand, which calls its alcohol a "clean spirit," claims one ingredient can regulate mood, act as a natural anti-depressant, and improve overall sexual well-being.
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Knowing that marketers are increasingly challenged in their efforts to keep up with the latest trends and technologies, the Association of National Advertisers (ANA) tasked itself with creating a program designed to help marketers anticipate—and prepare for—the future of marketing.

 

ANA Marketing Futures is what emerged. With a focus on innovative topics and emerging trends, ANA Marketing Futures provides resources that will influence and inform via member cases, research studies, and insight from industry innovators. Check back often to learn about emerging trends and become inspired to take steps toward the growth of your business.

 

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