A Personalized Future, with Mike Barclay of MoEngage

Personalization in marketing is nothing new; since the dawn of the internet, brands have been able to customize messaging to specific groups or even individuals. However, we haven’t always used this engagement superpower for good. Many brands have been guilty of getting a little too personal and creeping out their customers in the process. But today’s guest says there’s a bright future for personalization as a cornerstone to modern marketing. Mike Barclay of MoEngage joined the pod to discuss the highs and lows of personalization, and what brands born before the dawn of the internet can do to get in on the personalization game.

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QR Codes: Are they Back for Real This Time?

QR Codes are an extension of the barcode, and were first introduced as a way for manufacturers to scan larger amounts of data quickly. By 2011, retailers and tradeshows were able to take advantage of smartphone technology to utilize QR codes in their inventories, badging, and check-ins — and slowly there emerged consumer usage in the form of online offers.
The process, however, was clunky and involved third-party app software to get QR Codes to work. Fast forward to 2020, when the COVID-19 pandemic raged, and the need for contactless interaction became paramount. It was during this time that QR Code technology could now exist on everything from packaging to OOH signage, and with a simple hover of a smartphone’s camera send consumers to microsites, check-in pages, and offers.
This has allowed marketers to take advantage of QR Codes in ways previously unthought of; however, like most technologies, there are privacy and safety issues to be aware of — and the current speed and ease of QR Code usage means large untapped potential for marketers in the future as well. Read on to see how marketers are using them and addressing issues with QR Codes.

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Pulse Issue 9

Clock's Ticking: Should Marketers Jump on TikTok's Hype Before it's Too Late?

September 2019

TikTok is the newest of hot video apps in the tradition of Vine and Snapchat before it. It originated in China before rebranding and making its way to the U.S. and the rest of the world, where it now can comfortably claim more than 500 million users. Most are young people and early adopters, begging the question: should brands already be on TikTok, utilizing it before it becomes saturated like Facebook and Instagram?
TikTok has experienced a meteoric rise in popularity since entering the U.S. market last year. It boasts 1.2 billion global installs and 500 million active users, surpassing Twitter, LinkedIn, and Snapchat. TikTok’s ability to capture the attention of Gen-Z—the biggest consumer cohort globally—has made it the world’s most valuable startup ($75 billion). Here are seven things you need to know about the platform.
Why are people so obsessed with TikTok? And - most importantly - should marketers even care? This hopes to unravels some of the mystery behind TikTok and explains how marketers can leverage it now, or in the future. It also touches on a few brands that have already conquered the platform.
Several months after TikTok launched a beta of its ad offering, it remains an uncertain prospect for many, with its ad options and capacity still growing in western markets. Could TikTok be a viable platform for your social media marketing strategy? This provides an overview of the current ad options available and how they work.
This marketing guide suggests ways businesses can make the most of TikTok and its young audience. It beings with basics, including an overview of what and who uses it, and how brands can use it themselves. It then delves into hashtag challenges, the uses of user-generated content, how it compares to traditional influencer marketing, and how it can be used for advertising.
Brands, here’s your wake-up call: it’s time to monetize. TikTok’s advertising capabilities are still in the early stages, but they do have four formats available for brands that want to be first on the platform, and “Challenges” are all the rage. With a paid push-start, these challenges are generating hundreds of millions of organic views, and in some cases, triple-digit sales growth. YPulse found five brands that jumped on the platform early, and successfully engaged a demo that often evades advertisers.
Are you an ANA member with a research request? Contact Ask the Expert to submit your question.

About ANA Marketing Futures

Knowing that marketers are increasingly challenged in their efforts to keep up with the latest trends and technologies, the Association of National Advertisers (ANA) tasked itself with creating a program designed to help marketers anticipate—and prepare for—the future of marketing.

 

ANA Marketing Futures is what emerged. With a focus on innovative topics and emerging trends, ANA Marketing Futures provides resources that will influence and inform via member cases, research studies, and insight from industry innovators. Check back often to learn about emerging trends and become inspired to take steps toward the growth of your business.

 

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