IPG Media Lab works with some of the world’s largest brands to drive innovation in media, marketing, and business models. As the dedicated innovation initiative of the UM family of agencies, they’ve worked with companies of all sizes, across numerous verticals. Chad Stoller and Adam Simon of IPG Media Lab discussed the types of conversations they have with marketers around innovation, gave us a behind-the-scenes look at how IPG Media stays innovative, and asked whether one can truly measure innovation success.
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SEO was a lot simpler in a less-crowded marketplace; you could optimize by keyword for your product, industry, or customer demographics and watch your traffic grow. In 2021, however, not only is the online space left with little metaphorical keyword elbow room, but search engines have gotten smarter to keep up with consumer demand. People search more conversationally due to voice assistants like Alexa and Siri, and AI-powered chatbots learn more as they’re being searched, which also contributes to a natural semantic search style. If marketers want to make sure their SEO efforts are being noticed, there are several ways to do this, all of which embrace this more casual way of searching consumers are employing – “long-tail keywords,” those with fewer search results but a higher conversion rate; “keyword clusters,” which group product identifiers that can single out your brand; “natural language processing (or NLP)” which rely on qualifiers like “what” and “where” to make a search less-robotic, and the overall conversational style that voice search and chatbots have made more prominent as of late.
> See all issuesPulse Issue 7
Honey, I Shrunk the Data
July 2019
Big Data revolutionized marketing with the sheer volume of consumer insights that could be gleaned from massive data sets. For years this has aided marketers in their targeting and campaign design. While big data works fantastically on large consumer groups and demographics, it lacks the ability to understand and then target the individual with personalized information more reflective of the actual buyer. Enter small data, which takes the giant store of data collected and makes it easier to analyze, act upon, and uncover consumer trends. The resources here discuss how to successfully use small data, both on its own and in concert with big data.
Embracing the Era of Deep, Small Data. CMS Wire, June 2019
As we reach the point where most forward-looking businesses have “digitally transformed” and successfully used the vast amount of data to their advantage, the foundation is shaking. Interestingly enough, the main factors driving this change are the consumers providing much of the data, and the technology that has made use of it. This examines each of these elements, and the path forward for businesses to use data in the best way possible.
Over-Reliance on Big Data and Siloed Teams Impede Customer Insights. MarketingLand, June 2019
Marketers strive to design customer experiences that leave lasting impressions, drive conversions, and keep customers coming back for more. But do they rely too heavily on big data instead of honing in on the specific actions that drive customer engagements? A Forrester survey found that nearly a third of digital marketers rely completely on big data.
Use Big Data - and Small Data - to Understand Your Customers. Focus Vision
Big Data is created in untold ways – transactions, clicks, IoT devices, etc. Small Data is gathered through primary research. This paper from Vision Critical unpacks what each of these buzzwords means and outlines why it’s important to use both to really understand your customer.
How to Merge Big Data with Small Data for Deeper Customer Insight. Vision Critical, April 2019
Big Data is created in untold ways – transactions, clicks, IoT devices, etc. Small Data is gathered through primary research. This paper from Vision Critical unpacks what each of these buzzwords means and outlines why it’s important to use both to really understand your customer.
For Actionable Customer Intelligence, Try Small Data. 1 to 1 Media, March 2019
In the drive to harness data to scale and enhance customer relationships, companies are beginning to question whether the customer has been lost along the way. Instead of truly listening to the voice of the customer, respondents say they often face data paralysis and resort to making decisions based on assumptions. While there isn’t an easy solution, some believe it begins with making big data smaller.
The Greatness of Small Data: Why Businesses Should Capitalize and Focus On This Resource. CustomerThink, March 2019
This explores the potentials of small data, which holds a fortune that marketers may have overlooked. It looks at the things companies are not able to find to truly know what their consumers want or the little things they do — their culture, religious affiliations — on a small scale.
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About ANA Marketing Futures
Knowing that marketers are increasingly challenged in their efforts to keep up with the latest trends and technologies, the Association of National Advertisers (ANA) tasked itself with creating a program designed to help marketers anticipate—and prepare for—the future of marketing.
ANA Marketing Futures is what emerged. With a focus on innovative topics and emerging trends, ANA Marketing Futures provides resources that will influence and inform via member cases, research studies, and insight from industry innovators. Check back often to learn about emerging trends and become inspired to take steps toward the growth of your business.
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