CONSUMER
NEUROSCIENCE
WHAT IS NEUROSCIENCE?
Consumer neuroscience is the study of nonconscious responses in order to capture a more complete view of the consumer. Key methods include eye tracking, measurement of brain activity, and facial coding.
The terms consumer neuroscience and neuromarketing are often used interchangeably. For the purpose of this report, we use the term consumer neuroscience to refer to the application of neuroscience principles and
technologies to marketing and media questions.
WHY SHOULD MARKETERS CARE?
Marketers use neuroscience to answer the question “How do consumers’ minds actually work?” Neuroscience can help marketers uncover more data, leading to deeper insights while bridging the gap between what consumers claim to think and what they actually think—a gap that even the consumer may not be aware of.
HOW CAN IT HELP YOUR BUSINESS?
Consumer insights from neuroscience can lead to more effective campaigns and increased revenue. By analyzing campaigns with neuroscience techniques, marketers can optimize their impact while reducing waste and saving the company money.
TRENDS
Personalization in marketing is nothing new; since the dawn of the internet, brands have been able to customize messaging to specific groups or even individuals. However, we haven’t always used this engagement superpower for good. Many brands have been guilty of getting a little too personal and creeping out their customers in the process. But today’s guest says there’s a bright future for personalization as a cornerstone to modern marketing. Mike Barclay of MoEngage joined the pod to discuss the highs and lows of personalization, and what brands born before the dawn of the internet can do to get in on the personalization game.
> See all episodes
QR Codes are an extension of the barcode, and were first introduced as a way for manufacturers to scan larger amounts of data quickly. By 2011, retailers and tradeshows were able to take advantage of smartphone technology to utilize QR codes in their inventories, badging, and check-ins — and slowly there emerged consumer usage in the form of online offers.
The process, however, was clunky and involved third-party app software to get QR Codes to work. Fast forward to 2020, when the COVID-19 pandemic raged, and the need for contactless interaction became paramount. It was during this time that QR Code technology could now exist on everything from packaging to OOH signage, and with a simple hover of a smartphone’s camera send consumers to microsites, check-in pages, and offers.
This has allowed marketers to take advantage of QR Codes in ways previously unthought of; however, like most technologies, there are privacy and safety issues to be aware of — and the current speed and ease of QR Code usage means large untapped potential for marketers in the future as well. Read on to see how marketers are using them and addressing issues with QR Codes.
WHAT IS NEUROSCIENCE?
Consumer neuroscience is the study of nonconscious responses in order to capture a more complete view of the consumer. Key methods include eye tracking, measurement of brain activity, and facial coding.
The terms consumer neuroscience and neuromarketing are often used interchangeably. For the purpose of this report, we use the term consumer neuroscience to refer to the application of neuroscience principles and
technologies to marketing and media questions.
WHY SHOULD MARKETERS CARE?
Marketers use neuroscience to answer the question “How do consumers’ minds actually work?” Neuroscience can help marketers uncover more data, leading to deeper insights while bridging the gap between what consumers claim to think and what they actually think—a gap that even the consumer may not be aware of.
HOW CAN IT HELP YOUR BUSINESS?
Consumer insights from neuroscience can lead to more effective campaigns and increased revenue. By analyzing campaigns with neuroscience techniques, marketers can optimize their impact while reducing waste and saving the company money.
Arafel Buzan
Co-Lead of Mindshare's NeuroLab
“By leaning into consumer neuroscience and understanding the consumer at the level of the subconscious, brands can create more impactful, relevant, and authentic advertising with less
overall spend waste.”
Key Stats
ANA Marketing Futures and eMarketer have come together to deliver key stats and forecasts on the trends that will shape the industry for years to come.
Related Content
Want to take a deeper dive into consumer neuroscience? ANA Members have access to brand stories, case studies, and expert webinars you won't find anywhere else.
How This Brand Used the Power of Laughter
ANA. May 2020
The Tennessee Department of of Tourist Development was missing out on a valuable segment: family travel. In order to convince moms (the primary household vacation decision maker) that Tennesee was a destination that would make their kids happy, the department created a first-of-its-kind wearable device that measures laughter and excitement to determine how much fun kids have in Tennessee.
How to Use Neuroscience Secrets to Drive Direct Mail Success
ANA. March 2020
The emerging field of neuroscience will soon have a game-changing effect on how direct marketers communicate. By injecting these proven principles of social science into our creative executions, we can increase engagement and response. This example-jammed presentation revealed how to do just that
Four Secrets to More Powerful Creative
ANA. September 2020
There are certain creative secrets that have been proven through neuroscience that will increase the likelihood of your direct mail piece getting noticed and driving your customers to action. Simply following these five powerful recommendations will increase your chances of success. Good creative matters. Find out the secrets of how to do it.
Download Now!
Consumer neuroscience is the practice of determining the subconscious factors which effect decision making and using them to drive preference for a product or service.
ANA Marketing Futures surveyed marketers across the industry to get their opinion on the value and viability of this emerging trend, and created a guide for brands looking to use neuroscience to create better experience for customers, and drive business growth.
Download the full report today!
Arafel Buzan
Co-Lead of Mindshare's NeuroLab
“By leaning into consumer neuroscience and understanding the consumer at the level of the subconscious, brands can create more impactful, relevant, and authentic advertising with less overall spend waste.”
Key Stats
ANA Marketing Futures and eMarketer have come together to deliver key stats and forecasts on the trends that will shape the industry for years to come.
Related Content
Want to take a deeper dive into consumer neuroscience? ANA Members have access to brand stories, case studies, and expert webinars you won't find anywhere else.
How This Brand Used the Power of Laughter
ANA. May 2020
The Tennessee Department of of Tourist Development was missing out on a valuable segment: family travel. In order to convince moms (the primary household vacation decision maker) that Tennesee was a destination that would make their kids happy, the department created a first-of-its-kind wearable device that measures laughter and excitement to determine how much fun kids have in Tennessee.
How to Use Neuroscience Secrets to Drive Direct Mail Success
ANA. March 2020
The emerging field of neuroscience will soon have a game-changing effect on how direct marketers communicate. By injecting these proven principles of social science into our creative executions, we can increase engagement and response. This example-jammed presentation revealed how to do just that.
Four Secrets to More Powerful Creative
ANA. September 2020
There are certain creative secrets that have been proven through neuroscience that will increase the likelihood of your direct mail piece getting noticed and driving your customers to action. Simply following these five powerful recommendations will increase your chances of success. Good creative matters. Find out the secrets of how to do it.
Download Now!
Consumer neuroscience is the practice of determining the subconscious factors which effect decision making and using them to drive preference for a product or service.
ANA Marketing Futures surveyed marketers across the industry to get their opinion on the value and viability of this emerging trend, and created a guide for brands looking to use neuroscience to create better experience for customers, and drive business growth.
About ANA Marketing Futures
Knowing that marketers are increasingly challenged in their efforts to keep up with the latest trends and technologies, the Association of National Advertisers (ANA) tasked itself with creating a program designed to help marketers anticipate—and prepare for—the future of marketing.
ANA Marketing Futures is what emerged. With a focus on innovative topics and emerging trends, ANA Marketing Futures provides resources that will influence and inform via member cases, research studies, and insight from industry innovators. Check back often to learn about emerging trends and become inspired to take steps toward the growth of your business.
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